Privacy Policy

Who we are:

Our website address is: https://smelltoogood.org & https://smelltoogood.com.

What personal data we collect and why we collect it:

Visitor comments may be checked through an automated spam detection service. When you place an order, we may ask you for certain information and you may submit personal data to smelltoogood.org (for example) your name, phone number, email address, billing address, shipping address, contact and bank/ credit card details.

Comments:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms:

We will never collect sensitive information about you without your explicit consent. 

Cookies:

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. 
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. 

Who we share your data with:

Some content or applications, including advertisements, on the website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data:

Visitor comments may be checked through an automated spam detection service. 

Your contact information:

We will never sell your email address to any other party. You can opt out at anytime just by contacting us by email

How we protect your data:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused or disclosed. If you provide us with your credit card information, the information is encrypted using secure (SSL) Although no method of electronic storage is 100% secure, we follow as requirements and take precaution. We reserve the right to modify the privacy policy at any time, so please review it frequently. Change and clarifications will take effect immediately upon their posting on this website. If we make any changes to this policy, we will notify you here that it has been updated, so that you are aware. 

What data breach procedures we have in place:

If you provide us with your credit card information, the information is encrypted using secure (SSL) Although no method of electronic storage is 100% secure, we follow as requirements and take precaution. 

What third parties we receive data from:

In general, the third-party providers used by us will only, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to provide to them for your purchase related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have different jurisdiction than you. So if you elect to proceed with a transaction that involves the service of a third-party service provider, then your information may be subject to the law of the jurisdiction(s) in which that service or its facilities are located. Some content or applications, including advertisements, on the website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Under age visitors:

Our website is not intended for children under 13 years of age. No one under 13 years of age may provide any personal information to or on the website. We do not knowingly collect personal information from children under 13 ears of age. If you are 13 years of age, do not use or provide any information on the website or on or through any of its features/register on the website, make any purchases through the website, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13 years of age, please contact us via email.

What we collect and store:

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.

Who on our team has access:

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others:

We share information with third parties who help us provide our orders and store services to you; for examples:

Some content or applications, including advertisements, on the website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Payments:

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to provide to them for your purchase related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have different jurisdiction than you. So if you elect to proceed with a transaction that involves the service of a third-party service provider, then your information may be subject to the law of the jurisdiction(s) in which that service or its facilities are located. We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.  
Please see the PayPal Privacy Policy for more details.

Store Credit/Gift Certificate:

What we access?

If you are logged in: We access your billing email address saved in your account & billing email address entered during purchase
If you are a visitor: We access your billing email address entered during purchase

What we store & why?

Coupon code generated for you
Coupon code passed via URL
Coupon amount, email & message entered for gift card receiver
We store these data so that we can process it for you whenever required.